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Right!
Sit up straight and stop shuffling, the lecture is about to begin…
“OK class, open your books to Chapter 4, Marketing…now, you
are all supposed to be creatives…stop sniggering Powell…so you may think that
you know all that there is to know about writing; unfortunately, your recent
homework submissions suggest otherwise!
Perhaps we need to go back to basics…”
You will find much on the Internet and in bookshops from
self-styled copywriting gurus who claim to have found the ‘magic formula’ to guarantee
that your marketing messages will always translate into big sales (try Googling
the ‘5W1H formula’ and you’ll see what I mean). Writing in the US is very
focussed on two key elements – the belief that there is a formula that must be
followed and the unabashed goal of making money; this comes across clearly in
the copy, which is often a little brash for the English ear. A recent example I
read ran:
“This is Super-Advanced Stuff for Serious Web Guys
and Girls Only...Because... It Will Take You DEEP into the "Insider"
World of Making HUGE Website Profits... Faster Than You Ever Dreamed Possible!”
Stirring stuff. As with everything else, these ideas are
slowly percolating across ‘The Water’ to us in the UK, but, although there are
a few champions of the ‘American model’ out there, the majority of UK writers
still work in a rather different way. Certainly, they’ve heard of these
formulas, they may even have quietly tried them out, but, for the most part,
they (and the companies that they work for) are happy to carry on as they
always have. That doesn’t necessarily mean that their writing doesn’t need to
change; much copy produced in this country is just as formulaic as its US
counterpart; it’s just that, whereas the US style follows a clear pattern (“Go
for 25% keyword insertion per page”) the ‘UK Formula’ is a quite unintentional
by-product of our native reticence. The American way is to shout; the English
is just the opposite; it is to state, precisely, often at length (sometimes at
unbelievable length) just why it is that XYZ hose clips last up to 3% longer
than their nearest rival whilst still remaining fully compliant with ISO
800001.
Clearly each approach is a product of its market, but
neither is benefiting from much original thought. This is writing solely for
the purpose of making money and making money takes the soul out of writing.
I receive a regular e-newsletter from a US-based Internet
marketing site; each edition features an article from a guest writer explaining
an area of business that they specialise in. Some of this makes very
interesting reading; some of it is virtually gibberish! Here’s a case in point:
“For the past few
years and the next ten years or so, search engines would be the most widely
used Internet tool to find the sites that they need to go to or the product or
information they need.”
Would you trust this man with your SEO?
The point here is that publishing articles, especially
articles that will be doing the rounds of in-boxes worldwide can be very good
for business but getting it wrong can be fatal. Good writing builds a
relationship with the reader; they may then chose to become your customers -
but do remember that they have a choice – you have to engage their interest.
Interesting articles are read, links are clicked, sales are made; it’s organic,
not force-fed.
If your own writing isn’t any good then you’re better off
not writing at all. If you don’t have anyone in-house who can do your writing,
then out-source it. And if you are going to out-source, use the same company
for all your writing – the key is to maintain a consistent style throughout.
“So, class, I hope that’s clear and perhaps we can look
forward to some better copy in future? Take that out of your ear Olins…” About the author: Dara O'Brien runs Better Start Here, a one-stop shop for all your business writing needs including copywriting, editing, web copy, proofreading and brand design.
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Better Start Here 2005
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